Privacy Policy & Mobile Messaging Terms

Effective Date: July 29, 2026

This Privacy Policy describes how Ryan O'Brien ("we," "us," or "our"), an independent Field Sales Representative for Sunrun operating as SolarRyGuy, collects, uses, and protects your information when you request digital VIP reward passes, solar consultation details, savings reports, or related solar services via our physical cards, online forms, or QR code scans.

1. Mobile Information Non-Sharing Policy

Mobile Information Non-Sharing Statement:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Mobile SMS Messaging Terms & Opt-In

When you request a digital VIP reward pass, fill out our online form, scan a physical consultation QR code card, or submit a referral, you explicitly consent to receive transactional and promotional text messages from Ryan O'Brien - Sunrun Field Sales Representative.

Message Types: Messages may include digital VIP reward passes, solar quote updates, appointment reminders, referral program details, and installation progress.
Message Frequency: Message frequency varies depending on your consultation requests, active quotes, and solar referral activity.
Rates: Standard Message and Data Rates May Apply according to your specific mobile carrier plan.
Opt-Out Instruction: You can opt out of SMS communications at any time by replying STOP to any text message received. You will receive one final confirmation message.
Customer Support: Reply HELP to any text message for assistance, or contact us directly using the information below.

3. Information We Collect

We may collect personal information that you voluntarily provide to us, including your full name, physical mailing address, city, state, zip code, email address, mobile phone number, electric utility provider, and average monthly power bills necessary to evaluate your home for solar eligibility.

4. How We Use Your Information

Your personal information is used strictly to provide you with accurate solar savings reports, fulfill your requested digital reward passes, process referral bonuses, communicate regarding your solar project, and provide customer support.

5. Privacy Links & Terms

For additional details regarding service terms, please review our full Terms & Conditions.

6. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your mobile messaging preferences, please contact us at:

Ryan O'Brien
Sunrun Authorized Independent Partner / SolarRyGuy
Website: solarryguy.netlify.app
Email: ryan.obrien@sunrun.com
Phone: 401-210-8802